Effective Date: 29 September 2026
Crystal Shine Express is committed to making our website accessible and easy to use for as many people as possible, including customers with disabilities.
We aim to provide an inclusive online shopping experience where customers can access information about our skincare, beauty, personal-care, and wellness products and use our website features with ease.
We are continuously working to improve the accessibility, usability, and overall experience of our website.
Our goal is to make our website easier to navigate and understand across different devices, browsers, and assistive technologies.
Where reasonably possible, we aim to support:
Clear and readable website content
Simple and consistent navigation
Descriptive headings and links
Alternative text for important images
Accessible forms and buttons
Keyboard-friendly navigation
Clear product and service information
Responsive website design for mobile, tablet, and desktop devices
Sufficient visual contrast between text and backgrounds
Website accessibility is an ongoing process. We regularly review our website and may make improvements to its content, design, navigation, and functionality to enhance accessibility.
Some third-party features, applications, payment services, or external links may not be fully controlled by Crystal Shine Express and may have their own accessibility standards.
If you experience difficulty accessing any part of our website, finding information, placing an order, or using any of our online services, please contact us.
We welcome feedback that can help us improve the accessibility of our website.
Crystal Shine Express
Email: info@crystalshinexpress.com
Phone/WhatsApp: +254-726370988
When contacting us about an accessibility issue, please describe the page or feature you are having difficulty using and, where possible, the type of assistance you need.
We will make reasonable efforts to assist you and address accessibility concerns where possible.
We value every customer's experience and welcome suggestions for improving accessibility.
Thank you for choosing Crystal Shine Express.
