WEBSITE ACCESSIBILITY

Effective Date: 29 September 2026

Crystal Shine Express is committed to making our website accessible and easy to use for as many people as possible, including customers with disabilities.

We aim to provide an inclusive online shopping experience where customers can access information about our skincare, beauty, personal-care, and wellness products and use our website features with ease.

Our Commitment

We are continuously working to improve the accessibility, usability, and overall experience of our website.

Our goal is to make our website easier to navigate and understand across different devices, browsers, and assistive technologies.

Accessibility Features

Where reasonably possible, we aim to support:

  • Clear and readable website content

  • Simple and consistent navigation

  • Descriptive headings and links

  • Alternative text for important images

  • Accessible forms and buttons

  • Keyboard-friendly navigation

  • Clear product and service information

  • Responsive website design for mobile, tablet, and desktop devices

  • Sufficient visual contrast between text and backgrounds

Ongoing Improvements

Website accessibility is an ongoing process. We regularly review our website and may make improvements to its content, design, navigation, and functionality to enhance accessibility.

Some third-party features, applications, payment services, or external links may not be fully controlled by Crystal Shine Express and may have their own accessibility standards.

Need Assistance?

If you experience difficulty accessing any part of our website, finding information, placing an order, or using any of our online services, please contact us.

We welcome feedback that can help us improve the accessibility of our website.

Crystal Shine Express
Email: info@crystalshinexpress.com
Phone/WhatsApp: +254-726370988

When contacting us about an accessibility issue, please describe the page or feature you are having difficulty using and, where possible, the type of assistance you need.

We will make reasonable efforts to assist you and address accessibility concerns where possible.

Accessibility Feedback

We value every customer's experience and welcome suggestions for improving accessibility.

Thank you for choosing Crystal Shine Express.